INSTITUTE OF SPANISH STUDIES INDIA PRIVATE LIMITED is committed to provide quality services and education to its’ students and clients. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact the us via email: admin1@instituteofspanishstudies.com
Requests received within 1 business day of the commencement of the service will be treated as cancellation of service for the remaining period.
Refund Policy
In case any client or student is not completely satisfied with our services he should let us know on the first day of the service/class. For services already availed. classes already started, student not attending classes without any intimation or valid reasons (to be discussed and intimated in advance to the institute) there will not be any refund. For classes there is policy of partial refund. In case the institute doesn’t start a batch on a promised date, a registered student can request for a full refund before commencement of the batch that he/she is enrolled for. Course materials if any has to be returned to the institute by courier or in person.
If paid by paypal/credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Copyright : 2008 – 2024 Institute of Spanish Studies India Private Limited